Customer experience as competitive advantage
The real competitive edge today is the customer experience. It drives brand loyalty, garners higher price points, and grows the customer base through social word of mouth. Designing contact centers with this in mind is what we do. Plain and simple.
Enhance. Elevate. Evolve.
Altivon delivers high value, high impact contact center solutions that enhance contact center operations, elevate the customer experience and evolve as customer and center needs change. Altivon handles all aspects of solution design, deployment, support and on-going improvement. These are the words we live by and the methodology we use in everything we do. Altivon is a ConvergeOne company.
Contact center focus
Founded in 1989, Altivon is headquartered in Arizona and operates across North America with deployments internationally. Altivon has delivered contact center solutions based on leading contact center technologies since 1997. Altivon has deployed several of the largest solutions delivered through the Genesys partner channel and received the first Interactive Intelligence Chairman’s Award for outstanding performance by a partner.