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Altivon

Philosophy

Building partnerships with our customers

We measure our success by your success. When your customer experience measurements go up, we all succeed.

Understanding our customer’s true strategic objectives

If you are looking for a “yes man” reseller, Altivon is not it. We work closely with each customer to understand their unique situation. Then we design a flexible contact center solution that matches today’s objectives and tomorrow’s evolving needs. Our passion and industry expertise help us turn great software into great solutions.

Because we are not a distributor or general reseller, we never try to fit a solution into a situation where it doesn’t belong. With more than 25 years of contact center design experience, Altivon brings best practices to each and every project to ensure the solution meets the needs of our customer and their customers.

Enhance. Elevate. Evolve.

From initial discovery and design to implementation and final cutover, we are always evaluating how to enhance current operations, elevate the customer experience, and evolve with the rapidly changing world.

The “A” team

High caliber people deliver high caliber contact center development, deployment and support. Altivon has assembled one of the most experienced teams in the industry. Everyone on our team has extensive contact center skills and expertise. When customers call Altivon, they know they will reach someone who can resolve their issue.