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Altivon

Customer Portal

Altivon provides special resources for its customers to ensure they have fast service and complete satisfaction. Log into the Customer Care Portal to:
  • Submit a ticket
  • Check the status of tickets
  • Request a meeting or schedule support
Our goal is to provide consistent, high quality service. Feel free to provide feedback and suggestions.

Contact the Altivon Customer Care Center for Support or Assistance

Authorized support contacts from your site can contact the Customer Care Center by:
  • Telephone: 602-797-1411 Recommended for high priority issue resolution NOTE: Must be used for emergency after-hours support requests
  • Email: customer.care@altivon.com Recommended for lower priority issues or questions, or when you need to send an electronic attachment
  • Fax: 602-797-1412 Recommended for lower priority issues or questions, or when you need to send a paper attachment

Want to understand more about what your Interaction Center Platform can do?

Often, customers want to learn more about what their system can do:

Customer Newsletters

  • Read the latest news, tips & tricks, product notices and event reviews in our customer newsletters