April 12, 2018
Altivon Earns Genesys Gold Partner Status
Altivon achieves highest partner status for excellent customer care, professional services, technical capability and market success in deploying contact center solutions
March 6, 2018
Altivon Sponsors Western Energy Customer+Corporate Symposium
“Energy companies are actively working to improve customer engagement across their business, serving customers throughout their journey,” said Frank Tersigni, Altivon Chief Customer Officer. “We strongly support gatherings like this symposium that enable sharing of best practices and ...
July 31, 2017
Call Center Times Publishes Altivon Article Hidden Ways Contact Centers Shape CX
Call Center Times recently published an article contributed by Altivon entitled “Hidden ways Contact Centers Shape CX”. This article discusses how sometimes the best technology and processes fail to deliver on customer experience goals because of a mismatch between customer exp ...
May 7, 2017
Altivon Sponsors CCNG Regional Member Event
Altivon will sponsor the upcoming CCNG Regional Member Event scheduled for May 18, 2017 in Columbus, OH. Grange Insurance is event host. CCNG brings together contact center and customer care industry professionals for networking and education. The CCNG event format includes member discussi ...
October 31, 2016
Altivon Named to CIOReview’s 20 Most Promising Customer Experience Management Solution Providers 2016
“Altivon has a deep commitment to long-term partnerships with its contact center customers,” said Jeevan George, Managing Editor of CIOReview. “This commitment and their relationships with leading technology providers makes them a most promising customer experience management solutio ...
June 1, 2016
Altivon Selected by NAVEX Global for Enterprise Communication and Contact Center Solution
Altivon announced today it has been selected by ethics and compliance software and services leader NAVEX Global® to deliver an enterprise contact center solution and unified communications for the company. The two largest installations are expected to be in Charlotte, North Carolina and A ...
June 8, 2015
SpeechStorm exhibiting self-service innovations at Interactions 2015
SpeechStorm is delighted to participate together with Altivon in the Interactive Intelligence global conference Interactions 2015 taking place June 8-11 at the JW Marriott in Indianapolis. SpeechStorm will be present in Altivon booth #301 as part of a new partnership between the two compan ...
March 6, 2015
Roundtable: Delivering Easy and Engaging Customer Experiences
Altivon, Seattle Public Utilities and Southwest Gas Corporation recently collaborated for a roundtable discussion published in the Winter 2015 issue of Western Energy magazine. Customer experience has become a significant element of C-level executive thinking. There is a growing recognitio ...
March 5, 2015
Altivon Exhibits Western Energy Institute Spring Energy Symposium
Altivon announced today that the company will exhibit at the annual Spring Energy Symposium hosted by Western Energy Institute. The event will be held March 11-13, 2015 in Phoenix, Arizona. The symposium brings together thought leaders from energy companies and Utilities solution providers ...
October 29, 2014
Altivon Spotlights Key Contact Center Applications in Chicago
Company exhibits at Contact Center Demo & Conference