June 3, 2014
Virtual Hold Technology and Altivon Partner to Eliminate Hold Time and Improve the Customer Experience
Virtual Hold Technology (VHT), a global leader in multichannel customer callback solutions, announced today that Altivon, a leader in contact center solution design, implementation and support, has become an authorized Virtual Hold Technology reseller partner.
June 2, 2014
Altivon Selects Vidyo Platform for Integration into Interactive Intelligence Contact Center
Altivon announced today that it has added the VidyoWorks™ platform from Vidyo to its contact center offering to provide easy to use, HD multi-party video conferencing.
June 2, 2014
Mattersight Announces Altivon as a New Channel Partner
Mattersight Corporation, a leading provider of enterprise analytics, today announced that it has partnered Altivon, an Interactive Intelligence partner focused on designing, implementing, and supporting contact center solutions, to resell its Predictive Behavioral Routing solution.
June 2, 2014
Altivon is Silver Sponsor of 13th Annual Northeast Contact Center Vendor Expo
Altivon will be available to discuss contact center solutions and the implications of effortless customer experience on operations.
May 28, 2014
Altivon Exhibits at 2014 MTUG Telecommunications and Computer Networking Conference
Altivon will exhibit at the upcoming MTUG Telecommunications and Computer Networking Conference held May 29, 2014 in Portland, Maine.
May 7, 2014
Altivon Announces Healthcare Insurance Contact Center Upgrade
New all-in-one solution to enhance efficiency and customer experience
May 6, 2014
Altivon Announces Matrix Absence Management Contact Center Innovation
Claims examiner voicemail management features call recording and routing for improved efficiency and exceptional client service
May 5, 2014
Altivon Exhibits at Contact Center Expo & Conference
Company shows its flair for customer experience
April 9, 2014
Altivon Named an Interactive Intelligence Platinum Elite Partner for the Fourth Consecutive Year
Altivon recognized for meeting the highest technical and customer service standards for deploying the Interactive Intelligence solutions
March 20, 2014
Altivon to Exhibit at LOMA Customer Service Conference
Altivon will exhibit at the Customer Service Conference hosted by LOMA, an international trade association for the insurance and financial services industry. The event will be held March 26-28, 2014 in Orlando, Florida.