August 25, 2020
ConvergeOne Announces Strategic Acquisition of Altivon
ConvergeOne, a leading global IT services provider of collaboration and digital infrastructure solutions, today announced that it has acquired Altivon, a premier contact center solutions pro ...
April 12, 2018
Altivon Earns Genesys Gold Partner Status
Altivon achieves highest partner status for excellent customer care, professional services, technical capability and market success in deploying contact center solutions
July 31, 2017
Call Center Times Publishes Altivon Article Hidden Ways Contact Centers Shape CX
Call Center Times recently published an article contributed by Altivon entitled “Hidden ways Contact Centers Shape CX”. This article discusses how sometimes the best technology and processes fail to deliver on customer experience goals because of a mismatch between customer exp ...
October 31, 2016
Altivon Named to CIOReview’s 20 Most Promising Customer Experience Management Solution Providers 2016
“Altivon has a deep commitment to long-term partnerships with its contact center customers,” said Jeevan George, Managing Editor of CIOReview. “This commitment and their relationships with leading technology providers makes them a most promising customer experience management solutio ...
June 1, 2016
Altivon Selected by NAVEX Global for Enterprise Communication and Contact Center Solution
Altivon announced today it has been selected by ethics and compliance software and services leader NAVEX Global® to deliver an enterprise contact center solution and unified communications for the company. The two largest installations are expected to be in Charlotte, North Carolina and A ...
June 8, 2015
SpeechStorm exhibiting self-service innovations at Interactions 2015
SpeechStorm is delighted to participate together with Altivon in the Interactive Intelligence global conference Interactions 2015 taking place June 8-11 at the JW Marriott in Indianapolis. SpeechStorm will be present in Altivon booth #301 as part of a new partnership between the two compan ...
October 16, 2014
Altivon Partners with TekVision for Contact Center Testing
Automated interactive monitoring & testing for improved customer experience and efficiency
September 18, 2014
Altivon Sponsors NECCF Contact Center Fall Forum
Altivon is the exclusive sponsor of the Northeast Contact Center Forum (NECCF) Fall Forum held September 23, 2014 in Weston, MA. The event will feature Frank Tersigni, Altivon Executive Vice President speaking on the topic of ‘Rethinking Customer Experience’.
September 15, 2014
‘Rethinking the Customer Experience’ Altivon Seminar Series
Altivon is hosting a seminar series focused on improving customer experience through the contact center. Featured speakers include industry experts Sheila McGee-Smith, Mary Murcott and Frank Tersigni.
September 5, 2014
Altivon Sponsors PACE Contact Center Technology Forum
Altivon is sponsoring the 2014 Contact Center Technology Forum & Supplier Exposition, hosted by New York Metro chapter of the Professional Association for Customer Engagement (PACE). The event will be held September 11, 2014 at The New School Theresa Lang Center in New York City. Altiv ...