Recent News
Gartner Recognizes Interactive Intelligence in 2008 UC Magic Quadrant
Webinars
Weekly Live Web Demos
Contact Center Solutions
Every Friday 11AM (MT)/10AM(PT)
Enterprise Solutions
Every Friday 1PM(MT)/12PM(PT)
On Demand Webinars
Looking for more than dial tone? How the next generation IP telephone systems offer application functionality that will amaze you!
The Unified Contact Center
Papers and Publications
5 Checkpoints for VOIP
The Intelligent Contact Center
IC Interaction Center Platform by Dr. Don Brown
Peering Past the Unified Communications Frenzy by Jamison Consulting
news and events
Upcoming Webinars
- December 2
Four Keys to Developing a State-of-the-Art Communication System in Lean Times - December 5
Show me the ROI or I won’t buy: Five key questions CIOs must ask before deploying Unified Communications - December 9
Deploy Unified Messaging and Only Have to Work 15 Hours a Week - December 11
Ask an Expert: Virtual Customer Care. When Is It Right For You?
Webinars on Demand—Messaging Interaction Center
Webinars on Demand—CIC
- The Unified Contact Center
- Taking Full Advantage of the IP Contact Center – In the growing world of IP contact centers, remote agents, and “competitive advantage” simply go together
- Creating the Intelligent Contact Center – Gaining a competitive advantage with ‘intelligent’ contact center applications
- A Cost Comparison: All-in-One versus Multi-Point Solutions
Webinars on Demand—Vonexus EIC
- Successful Strategies for IP Business Communications – Effectively utilize and manage the mobile workforce.
- The 100% Microsoft-based IP Telephony Solution – Leveraging Your Investment in Microsoft Technologies for VoIP.
- The Great Application Escape – Bringing contact Center power to your enterprise.
- Looking for more than dial tone? How the next generation IP telephone systems offer application functionality that will amaze you!
Weekly Live Web Demo Connection Instructions
- Contact Center Solutions—at the time of the meeting click this link:
http://www.surveymonkey.com/s.aspx?sm=YhBWaKeJ5lcX_2fCUlMbVQjw_3d_3d - Enterprise Solutions—at the time of the meeting click this link:
http://www.surveymonkey.com/s.aspx?sm=uH64XOgPSXQkvdQIjuWbxA_3d_3d