Interactive Intelligence Achievements
2011 Frost & Sullivan, Company of the Year Award, Contact Center Systems, North America, 2011
For the second consecutive year, Frost & Sullivan has honored Interactive Intelligence Group Inc. (Nasdaq: ININ) with its Company of the Year, Contact Center Systems North America, 2011 award. The Frost & Sullivan contact center award is given annually to a single vendor based on the following criteria: growth strategy excellence; growth implementation excellence; degree of innovation with products and technologies; leadership in customer value; and leadership in market penetration.
Interactive Intelligence Ranked #8 in The Top 20 Small Public Companies In America
Software makers dominated the list with 15 entries. No. 5-ranked SolarWinds sounds like a play on green technology, but it actually designs software that helps computer networks run better. The $171 million (sales) firm was cofounded by former Wal-Mart executive Donald Yonce, who still owns a 22% stake. The company’s 67% average return on equity over the past five years is the best of any in the top 100.
Another software maker, Interactive Intelligence, at No. 8, writes code that manages everything from customer service calls to e-mail marketing campaigns, putting it head to head with giants like Avaya and Cisco. The company notched two big wins this year: Anchor Bank (beating out Avaya and ShoreTel) and window-dresser Blinds.com (formerly an Avaya customer). It also boasts $90 million in cash (about $5 a share), handy for acquisitions.
Interactive Intelligence Named among World's Top 500 Software and Service Providers
Software Magazine has ranked global provider of unified IP business communications solutions, Interactive Intelligence Group Inc. (Nasdaq: ININ), among the world's 500 largest software and service providers. Interactive Intelligence was ranked 219th this year based on its 2010 total corporate revenues of $166.3 million, which was an increase of 27 percent over 2009. Interactive Intelligence develops premise and cloud-based unified communications software for contact center automation, enterprise IP telephony, and business process automation. The company released its open, single-platform, all-in-one software in 1997 to eliminate the cost and complexity introduced by multi-point vendors.
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