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Recent News

Gartner Recognizes Interactive Intelligence in 2008 UC Magic Quadrant

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Looking for more than dial tone? How the next generation IP telephone systems offer application functionality that will amaze you!

The Unified Contact Center

Papers and Publications

5 Checkpoints for VOIP

The Intelligent Contact Center

IC Interaction Center Platform by Dr. Don Brown

Peering Past the Unified Communications Frenzy by Jamison Consulting

Newsletter

We regularly publish ‘Elevated Experience’, a newsletter filled with news and views to help you keep abreast of communications industry trends, applications, and best practices in Business Communications and Contact Center management.

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