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Interaction Dialer

Make outbound dialing even more powerful

Interaction Dialer powers virtually any outbound environment — contact centers, outsourcers, collections — and for predictive dialer scenarios of all kinds.

Interaction Dialer easily pre-integrates to the Customer Interaction Center™ (CIC) for outbound and blended predictive dialing and simplified campaign management. Interaction Dialer also extends functionality for intelligent campaign staging, advanced call scripting, compliance options, and more.

Campaign monitoring and compliance

The best defense against regulatory violations and fines is an effective compliance plan. With tools that can assist in complying with US and international sales and collections regulations, Interaction Dialer helps your business keep campaign compliance in check.

Cloud software or on-premise auto dialer

Automating contact center operations has never come with so many options. Interaction Dialer is available as an on-premise solution, a cloud-based hosted contact center solution (Communications as a Service) at a fixed monthly cost, and a managed service where we do it all.