ACA Spring Forum 2010
Visit Altivon in Booth #109 at this Collections event
Take your seat for ACA International's Spring Forum & Expo March 17 – 19, 2010, at the DoubleTree Paradise Valley Resort in Scottsdale, Ariz. This new ACA conference features the Campus ACA Seminars, Health Care and Technology Tracks. These highly informative educational tracks will provide you the opportunity to learn new techniques while improving your current credit and collection strategy. Join your peers for this opportunity to develop your career in the industry.
We Know Accounts Receivables Management
Altivon provides software and services that focus on improving agent performance and operations efficiency. Key capabilities include:
- Patented Dialing Software
- Automated Skiptrace
- Voice Broadcasting
- Interactive Messaging
- Communications Enabled Workflow
Altivon solutions are based on the Interactive Intelligence Customer Interaction Center® (CIC). With our solutions, you can:
- Improve Agent Performance: Agents spend more time talking to the right contact, often achieving 45-55 minutes per hour in live interactions. Idle time, withdrawn attempts and lost calls are all reduced. Agents are freed from having to leave messages.
- Increase Right Party Contacts: Altivon solutions support dynamic outbound caller ID, route inbound money calls to the right agent and adjust contact handling rules automatically.
- Increase Operations Efficiency: With CIC, you can more easily maintain federal, state and industry compliance. At the same time you can reduce the total number of campaigns and implement complex treatment strategies.
- Maximize Productivity: Get the most out of your contact center by eliminating time wasted switching campaigns, easily creating outbound IVR campaigns and easily adjusting your outbound dialing pace.
CIC is a single all-in-one platform that delivers multimedia ACD routing, outbound dialing, call and screen recording, speech-driven IVR, and much more. CIC is a unified application suite that makes agents more effective and the collections process more efficient.