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Altivon

Customer Stories

Agile, responsive contact center

With some 300,000 customer interactions each month, VEGAS.com ranks as one of the busiest travel websites in the world. Given the volume of interactions, VEGAS.com needed contact center technology that was agile enough to manage multiple touch points, and could be modified quickly without IT intervention. How did VEGAS.com handle the challenge?

Learn about handling omnichannel interactions