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  • Allscripts Moves to Cloud

    Allscripts Improves Call Quality, ServiceNow® Connection, and Innovation with PureCloud. “Altivon worked with us very closely and was both proactive and committed to making sure the implementation went smoothly. There are a lot of gold stars to go around.”

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  • ConvergeOne Acquires Altivon

    ConvergeOne Acquires Altivon

    Altivon is now a ConvergeOne company. ConvergeOne is a leading global IT services provider of collaboration and digital infrastructure solutions.

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  • Idaho Power Rated #1 for IVR Systems in Utilities Benchmark

    Idaho Power took top honors in the 16th Annual Energy Utility Benchmark Report on Interactive Voice Response (IVR) systems, released July 1, 2020 by IVR Doctors.

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  • Artificial Intelligence and CX: On Demand Webinar

    Idaho Power and Consolidated Edison share the virtual stage in this On Demand Webinar on the Impact of Artificial Intelligence on Customer Experience.

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  • CX Futures: BC Strategies Podcast

    Contact center success depends on more than technology. Listen to this discussion of cloud, AI, hyper personalization, analytics and other trends.

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  • Cloud Contact Center Guide 2020

    Inner Circle Guide to Cloud Contact Centers.

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Enhance. Elevate. Evolve the Contact Center.

Great customer experience with every interaction

Customer experience is a competitive advantage. Contact centers play a pivotal role in the quality of that experience. With so much at stake, expertise matters. We have focused exclusively on designing contact center solutions for 30 years. Altivon is a Genesys Gold Partner.

Our experts can help you guide your customer journeys. Give your customers choice and flexibility. Reduce their effort with solutions built around chatbots, AI, callbacks, mobility, video, process automation and more. Rely on our enterprise-class solutions, performance monitoring and solution expertise to fulfill your customer experience promise. Altivon is a ConvergeOne company.

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Events & Webcasts

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Aug 25

ConvergeOne Announces Strategic Acquisition of Altivon

ConvergeOne, a leading global IT services provider of collaboration and digital infrastructure solutions, today announced that it has acquired Altivon, a premier contact center solutions provider. This acquisition further solidifies ConvergeOne’s position as a leading provider of collaboration and IT-enabled solutions in the market today. Founded in 1989, Altivon delivers high value, high impact contact center solutions that elevate the customer experience, including solution design, deployment, support and ongoing improvement services. As a Genesys Gold Partner, Altivon provides services exclusively for the full portfolio of Genesys premise and cloud offers. As a result of the acquisition, Altivon is now Altivon, a ConvergeOne Company.  

Jun 6

Altivon Showcases Smooth Integrations at Genesys Xperience19

Altivon, a Genesys Gold Partner, is pleased to announce that it will be a sponsor at Xperience19, the customer experience event of the year. Hosted by Genesys, the global leader in omnichannel customer experience and contact center solutions, Xperience19 brings together over 2,000 industry leaders and will be held June 10-13 in Denver.

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