Altivon Earns Interactive Intelligence 2013 Chairman’s Award
Interactive Intelligence Elite Platinum partner Altivon receives prestigious award for excellence in sales, design, delivery and support of contact center and process automation solutions
PHOENIX, May 29, 2013 — Interactive Intelligence, a global provider of contact center and process automation software, today presented its annual Chairman’s Award to Elite Platinum partner Altivon. The award is given to the reseller that has shown superior success in revenue generation, marketing, technical knowledge, support and services.
“Selected by our executive management team and based on a wide range of competencies, this award is especially meaningful and denotes the highest level of all-around partner success,” said Interactive Intelligence vice president of sales, Paul Weber.
Altivon delivers high value, high impact contact center solutions based on the Customer Interaction Center™ (CIC) from Interactive Intelligence. Altivon handles all aspects of solution design, deployment, support and on-going improvement. The company has more than-70 employees dedicated to delivering powerful Interactive Intelligence solutions and professional services consulting.
Altivon customers are located across North America, range in size from 50 to more than several thousand agents, and span vertical industries such as utilities, insurance, health services, retail and others. The company has been an Interactive Intelligence systems integrator since 2007.
Customer Interaction Center™ (CIC) from Interactive Intelligence is an all-in-one platform for leading-edge contact center solutions. This standards-based, multichannel software platform manages all media types, and real time information lets agents and supervisors deliver efficient, timely and positive customer experiences.
“The combination of leading-edge contact center technology from Interactive Intelligence and Altivon expertise in solution design, implementation, support and optimization ensures a great outcome for our customers,” said Altivon vice president Frank Tersigni. “The Chairman’s Award is welcome recognition of the value Altivon delivers to its customers.”
Altivon received the Chairman’s Award at Interactions 2013, a global event organized by Interactive Intelligence and held each May in Indianapolis, Indiana. More than 1,800 people attended the event, including approximately 270 Interactive Intelligence partners.
Altivon provides services and solutions that enhance contact center effectiveness, elevate the customer experience and evolve to meet customer interaction requirements now and into the future. Founded in 1989, Altivon is headquartered in Phoenix, Arizona and has offices across the U.S. and Canada.