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Customer Stories

Insuritas Launches Next Generation Out-Bound Caller ID

Insuritas, the nation’s leading provider of outsourced insurance solutions to financial institutions, announced today that it recently installed Interactive Intelligence® Group’s on-premises IP business communications solution. The solution, which was deployed by Altivon™, an Interactive Intelligence Platinum Elite Partner, provides Insuritas with a unified business communications solution for its contact center as well as enterprise IP telephony and SMS messaging. Among a series of master insurance agency enhancements, the solution features ability to customize outbound caller IDs.

Paul Fisher, Chief Technology Officer of Insuritas added, “Altivon is expert at implementing Interactive Intelligence solutions, integrating with existing technology and has consistently demonstrated its commitment to achieving long-term customer satisfaction and maximum return on investment for its customers.”

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