Omnichannel delivers on multichannel promise
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Customer experience is a competitive advantage. Contact centers play a pivotal role in the quality of that experience. With so much at stake, expertise matters. Altivon has focused exclusively on designing contact center solutions for nearly 25 years.Let our experts outfit your team with the tools needed to guide your customers on their interaction journey. Give your customers choice and flexibility. Reduce their effort with solutions built around callbacks, mobility, video, process automation and more. Rely on our enterprise-class solutions, performance monitoring and solution expertise to fulfill your customer experience promise.
This 60-minute provides an overview of PureCloud Engage plus live demonstration.
Altivon presents at key industry events throughout the year.
Altivon announced today it has been selected by ethics and compliance software and services leader NAVEX Global® to deliver an enterprise contact center solution and unified communications for the company. The two largest installations are expected to be in Charlotte, North Carolina and Atlanta, Georgia with additional locations in the western United States. Both business users and contact center agents will be supported by the system. NAVEX Global’s comprehensive suite of ethics and compliance software, content and services helps organizations protect their people, reputation and bottom line. Altivon designs, implements, and supports robust contact center solutions based on software from leaders in the industry
SpeechStorm is delighted to participate together with Altivon in the Interactive Intelligence global conference Interactions 2015 taking place June 8-11 at the JW Marriott in Indianapolis. SpeechStorm will be present in Altivon booth #301 as part of a new partnership between the two companies announced during this conference.