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Altivon

  • Mobile Customer Services

    Altivon is a Platinum Elite Partner

    Altivon is 1 of only 4 Interactive Intelligence Platinum Elite Partners. Read why that matters.

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  • Gartner Publishes 2014 Magic Quadrant

    Altivon partner Interactive Intelligence identified as leader in contact center infrastructure.

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  • home-slide-customerstories

    A great customer story says it all

    What do Altivon customers call us? Trusted partner. Visionary. Expert. Read their stories.

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  • Careers

    What to do when phones stop ringing?

    Customers expect to contact you when and how they want. Find out how to prepare.

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  • Services

    What are the four must-haves?

    Improve customer service and save money with these four must-haves.

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Enhance. Elevate. Evolve the Contact Center.

Great customer experience with every interaction

Customer experience is a competitive advantage. Contact centers play a pivotal role in the quality of that experience. With so much at stake, expertise matters. Altivon has focused exclusively on designing contact center solutions for nearly 25 years.

Interactive Intelligence Partner Get to know Altivon

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News

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Blog

Nov 19

Tuning Your Real-Time Speech Analytics Implementation

Real-time speech analytics helps the contact center identify calls in trouble and fix them while the customer is still on the line. It helps highlight upsell and cross sell opportunities and capture more revenue from the call.

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