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Altivon

  • Artificial Intelligence and CX Round Table

    Join us as Idaho Power and Consolidated Edison share the virtual stage with Genesys Gold Partner Altivon for an industry round table on the Impact of Artificial Intelligence on Customer Experience.

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  • Customer Experience Guide 2020

    Major annual report studying the CX strategy, performance, operations, and technology aspects of US organizations.

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  • ROI of Patient Experience Focus in Contact Centers

    Watch this insightful healthcare webinar series

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  • Hidden Ways Contact Centers Shape CX

    Read how something hidden may be shaping and impacting your customer experience.

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  • Fostering the optimal customer experience

    Altivon named Top 20 Customer Experience Solution Provider, featured CIOReview.

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Enhance. Elevate. Evolve the Contact Center.

Great customer experience with every interaction

Customer experience is a competitive advantage. Contact centers play a pivotal role in the quality of that experience. With so much at stake, expertise matters. Altivon has focused exclusively on designing contact center solutions for 30 years.

Our experts can help you guide your customer journeys. Give your customers choice and flexibility. Reduce their effort with solutions built around chatbots, AI, callbacks, mobility, video, process automation and more. Rely on our enterprise-class solutions, performance monitoring and solution expertise to fulfill your customer experience promise.

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Events & Webcasts

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News

Jun 6

Altivon Showcases Smooth Integrations at Genesys Xperience19

Altivon, a Genesys Gold Partner, is pleased to announce that it will be a sponsor at Xperience19, the customer experience event of the year. Hosted by Genesys, the global leader in omnichannel customer experience and contact center solutions, Xperience19 brings together over 2,000 industry leaders and will be held June 10-13 in Denver.

Apr 12

Altivon Earns Genesys Gold Partner Status

Altivon achieves highest partner status for excellent customer care, professional services, technical capability and market success in deploying contact center solutions

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Blog

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