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  • Sikorski’s Think About…Customer Effort

    A conversation with Frank Tersigni

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  • We Know the Ropes

    We Know the Ropes

    Six Ways to Put Wind in Your Contact Center Sails

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  • Preparing Your Contact Center for 2018

    Join Sheila McGee-Smith and special panelists as they share industry and customer insights.

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  • Transforming Citizen Experience through the Contact Center

    Watch this webinar focused on city, state and local government

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  • Gartner Names Genesys Magic Quadrant Leader

    For both 2017 Contact Center Infrastructure, Worldwide and 2017 Contact Center as a Service, North America

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  • ROI of Patient Experience Focus in Contact Centers

    Watch this insightful healthcare webinar series

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  • Hidden Ways Contact Centers Shape CX

    Read how something hidden may be shaping and impacting your customer experience.

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  • Fostering the optimal customer experience

    Altivon named Top 20 Customer Experience Solution Provider, featured CIOReview.

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  • Compare Cloud versus Premise TCO

    Considering a cloud solution? Let us help you determine the best solution for you.

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  • A great customer story says it all

    What do Altivon customers call us? Trusted partner. Visionary. Expert. Read their stories.

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Enhance. Elevate. Evolve the Contact Center.

Great customer experience with every interaction

Customer experience is a competitive advantage. Contact centers play a pivotal role in the quality of that experience. With so much at stake, expertise matters. Altivon has focused exclusively on designing contact center solutions for nearly 30 years.

Our experts can help you guide your customer journeys. Give your customers choice and flexibility. Reduce their effort with solutions built around callbacks, mobility, video, process automation and more. Rely on our enterprise-class solutions, performance monitoring and solution expertise to fulfill your customer experience promise.

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Events & Webcasts

Thursdays 11 AM Eastern

Live PureCloud Demos

This session provides an overview plus live demonstration.

Event Calendar

Live & On Demand Events

March 7-9: Western Energy

May 1-4: CX18

June 18-22: Customer Contact Week (CCW)

Recording: ROI for Contact Center Patient Experience Focus

Recording: Driving Contact Center Change: Chatbots, Omnichannel, Cloud

Recording: Trends Webinar

All Events and Webcasts


Mar 6

Altivon Sponsors Western Energy Customer+Corporate Symposium

“Energy companies are actively working to improve customer engagement across their business, serving customers throughout their journey,” said Frank Tersigni, Altivon Chief Customer Officer. “We strongly support gatherings like this symposium that enable sharing of best practices and real experience between operations, IT and vendor communities.”

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