Sikorski’s Think About…Customer Effort
A conversation with Frank TersigniRead More
Customer experience is a competitive advantage. Contact centers play a pivotal role in the quality of that experience. With so much at stake, expertise matters. Altivon has focused exclusively on designing contact center solutions for nearly 30 years.Our experts can help you guide your customer journeys. Give your customers choice and flexibility. Reduce their effort with solutions built around callbacks, mobility, video, process automation and more. Rely on our enterprise-class solutions, performance monitoring and solution expertise to fulfill your customer experience promise.
This session provides an overview plus live demonstration.
March 7-9: Western Energy
May 1-4: CX18
June 18-22: Customer Contact Week (CCW)
Recording: ROI for Contact Center Patient Experience Focus
Recording: Driving Contact Center Change: Chatbots, Omnichannel, Cloud
Recording: Trends Webinar
“Energy companies are actively working to improve customer engagement across their business, serving customers throughout their journey,” said Frank Tersigni, Altivon Chief Customer Officer. “We strongly support gatherings like this symposium that enable sharing of best practices and real experience between operations, IT and vendor communities.”
“Altivon has a deep commitment to long-term partnerships with its contact center customers,” said Jeevan George, Managing Editor of CIOReview. “This commitment and their relationships with leading technology providers makes them a most promising customer experience management solution provider.”