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  • Customer Experience Guide 2020

    Major annual report studying the CX strategy, performance, operations, and technology aspects of US organizations.

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  • Altivon Earns Genesys Gold Partner Status

    Company among elite group worldwide.

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  • Sikorski’s Think About…Customer Effort

    A conversation with Frank Tersigni

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  • Transforming Citizen Experience through the Contact Center

    Watch this webinar focused on city, state and local government

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  • We Know the Ropes

    Six Ways to Put Wind in Your Contact Center Sails

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  • Gartner Names Genesys Magic Quadrant Leader

    For both 2017 Contact Center Infrastructure, Worldwide and 2017 Contact Center as a Service, North America

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  • Hidden Ways Contact Centers Shape CX

    Read how something hidden may be shaping and impacting your customer experience.

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  • Fostering the optimal customer experience

    Altivon named Top 20 Customer Experience Solution Provider, featured CIOReview.

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  • Compare Cloud versus Premise TCO

    Considering a cloud solution? Let us help you determine the best solution for you.

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  • A great customer story says it all

    What do Altivon customers call us? Trusted partner. Visionary. Expert. Read their stories.

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  • ROI of Patient Experience Focus in Contact Centers

    Watch this insightful healthcare webinar series

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Enhance. Elevate. Evolve the Contact Center.

Great customer experience with every interaction

Customer experience is a competitive advantage. Contact centers play a pivotal role in the quality of that experience. With so much at stake, expertise matters. Altivon has focused exclusively on designing contact center solutions for 30 years.

Our experts can help you guide your customer journeys. Give your customers choice and flexibility. Reduce their effort with solutions built around chatbots, AI, callbacks, mobility, video, process automation and more. Rely on our enterprise-class solutions, performance monitoring and solution expertise to fulfill your customer experience promise.

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Events & Webcasts

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Jun 6

Altivon Showcases Smooth Integrations at Genesys Xperience19

Altivon, a Genesys Gold Partner, is pleased to announce that it will be a sponsor at Xperience19, the customer experience event of the year. Hosted by Genesys, the global leader in omnichannel customer experience and contact center solutions, Xperience19 brings together over 2,000 industry leaders and will be held June 10-13 in Denver.

Apr 12

Altivon Earns Genesys Gold Partner Status

Altivon achieves highest partner status for excellent customer care, professional services, technical capability and market success in deploying contact center solutions

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