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  • Genesys Acquires Interactive Intelligence

    Creates World’s Premier Omnichannel Customer Experience Company

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  • Fostering the optimal customer experience

    Altivon named Top 20 Customer Experience Solution Provider, featured CIOReview.

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  • Omnichannel

    Omnichannel delivers on multichannel promise

    Read how customers can enjoy consistent and contextual experiences across all contact methods.

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    Compare Cloud versus Premise TCO

    Considering a cloud solution? Let us help you determine the best solution for you.

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    Roundtable on Customer Experience

    Utility customers discuss trends and directions to ensure great customer experience.

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  • Services

    What are the four must-haves?

    Improve customer service and save money with these four must-haves.

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  • Mobile Customer Services

    What to do when phones stop ringing?

    Customers expect to contact you when and how they want. Find out how to prepare.

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  • home-slide-customerstories

    A great customer story says it all

    What do Altivon customers call us? Trusted partner. Visionary. Expert. Read their stories.

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Enhance. Elevate. Evolve the Contact Center.

Great customer experience with every interaction

Customer experience is a competitive advantage. Contact centers play a pivotal role in the quality of that experience. With so much at stake, expertise matters. Altivon has focused exclusively on designing contact center solutions for nearly 25 years.

Let our experts outfit your team with the tools needed to guide your customers on their interaction journey. Give your customers choice and flexibility. Reduce their effort with solutions built around callbacks, mobility, video, process automation and more. Rely on our enterprise-class solutions, performance monitoring and solution expertise to fulfill your customer experience promise.

Get to know Altivon Partners

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Jun 1

Altivon Selected by NAVEX Global for Enterprise Communication and Contact Center Solution

Altivon announced today it has been selected by ethics and compliance software and services leader NAVEX Global® to deliver an enterprise contact center solution and unified communications for the company. The two largest installations are expected to be in Charlotte, North Carolina and Atlanta, Georgia with additional locations in the western United States. Both business users and contact center agents will be supported by the system. NAVEX Global’s comprehensive suite of ethics and compliance software, content and services helps organizations protect their people, reputation and bottom line. Altivon designs, implements, and supports robust contact center solutions based on software from leaders in the industry

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