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  • Gartner Names Genesys Magic Quadrant Leader

    For both 2017 Contact Center Infrastructure, Worldwide and 2017 Contact Center as a Service, North America

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  • Transforming Citizen Experience through the Contact Center

    Watch this webinar focused on city, state and local government

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  • Sikorski’s Think About…Customer Effort

    A conversation with Frank Tersigni

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  • ROI of Patient Experience Focus in Contact Centers

    Watch this insightful healthcare webinar series

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  • We Know the Ropes

    We Know the Ropes

    Six Ways to Put Wind in Your Contact Center Sails

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  • Preparing Your Contact Center for 2018

    Join Sheila McGee-Smith and special panelists as they share industry and customer insights.

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  • Hidden Ways Contact Centers Shape CX

    Read how something hidden may be shaping and impacting your customer experience.

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  • Fostering the optimal customer experience

    Altivon named Top 20 Customer Experience Solution Provider, featured CIOReview.

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  • Compare Cloud versus Premise TCO

    Considering a cloud solution? Let us help you determine the best solution for you.

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  • A great customer story says it all

    What do Altivon customers call us? Trusted partner. Visionary. Expert. Read their stories.

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Enhance. Elevate. Evolve the Contact Center.

Great customer experience with every interaction

Customer experience is a competitive advantage. Contact centers play a pivotal role in the quality of that experience. With so much at stake, expertise matters. Altivon has focused exclusively on designing contact center solutions for nearly 25 years.

Let our experts outfit your team with the tools needed to guide your customers on their interaction journey. Give your customers choice and flexibility. Reduce their effort with solutions built around callbacks, mobility, video, process automation and more. Rely on our enterprise-class solutions, performance monitoring and solution expertise to fulfill your customer experience promise.

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Events & Webcasts

Thursdays 11 AM Eastern

Live PureCloud Demos

This session provides an overview plus live demonstration.

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Jun 1

Altivon Selected by NAVEX Global for Enterprise Communication and Contact Center Solution

Altivon announced today it has been selected by ethics and compliance software and services leader NAVEX Global® to deliver an enterprise contact center solution and unified communications for the company. The two largest installations are expected to be in Charlotte, North Carolina and Atlanta, Georgia with additional locations in the western United States. Both business users and contact center agents will be supported by the system. NAVEX Global’s comprehensive suite of ethics and compliance software, content and services helps organizations protect their people, reputation and bottom line. Altivon designs, implements, and supports robust contact center solutions based on software from leaders in the industry

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