Re-Tool the Contact Center for Better Patient Experience
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Customer experience is a competitive advantage. Contact centers play a pivotal role in the quality of that experience. With so much at stake, expertise matters. Altivon has focused exclusively on designing contact center solutions for nearly 25 years.Let our experts outfit your team with the tools needed to guide your customers on their interaction journey. Give your customers choice and flexibility. Reduce their effort with solutions built around callbacks, mobility, video, process automation and more. Rely on our enterprise-class solutions, performance monitoring and solution expertise to fulfill your customer experience promise.
This session provides an overview plus live demonstration.
Sept 21: CCNG Regional Meeting, Dallas
Sept 26: Patient Experience Webinar
Oct 4: Trends Webinar
Nov 2: CCNG Regional Meeting, Charlotte
Altivon will sponsor the upcoming CCNG Regional Member Event scheduled for May 18, 2017 in Columbus, OH. Grange Insurance is event host. CCNG brings together contact center and customer care industry professionals for networking and education. The CCNG event format includes member discussion, group dialogue (an open town hall), continued discussions and small group conversations. CCNG meetings are held across the United States and via the Internet. Guests are welcome at CCNG meetings.
“Altivon has a deep commitment to long-term partnerships with its contact center customers,” said Jeevan George, Managing Editor of CIOReview. “This commitment and their relationships with leading technology providers makes them a most promising customer experience management solution provider.”